We are looking for an enthusiastic and driven CRM coordinator to join our E-commerce team. We have ambitious plans to grow CRM at Scotch & Soda and this role will be pivotal to the success. Join us as we build world class CRM focused on innovation and personalization. You’ll be supporting the CRM manager to implement Scotch & Soda’s strategic CRM initiatives; lifecycle campaigns, customer profiling, journeys, and segmentation. Taking these initiatives from initial scope and plan, through to implementation and analysis, testing to ensure high quality of all activity. To develop and maintain key reports on activity performance to optimize and improve future activities.
You will handle day to day campaign planning and execution, ensuring campaigns are built to brief, and achieving objectives. Review/Set up and manage life-cycle and automated emails, test the effectiveness of each campaign.